Patterns to Enable Mass-Customized Business Process Monitoring
نویسندگان
چکیده
Mass-customization challenges the one-size-fits-all assumption of mass production, allowing customers to specify the options that best fit their requirements when choosing a product or a service. In business process management, to achieve mass-customization, providers offer to their customers the opportunity to customize the way in which a process will be enacted. We focus on monitoring as a specific customization aspect. We propose a multidimensional classification of modeling patterns for customized monitoring infrastructures. Patterns enable the provider to offer a set of customizable options to customers and design a monitoring infrastructure that fits the preferences specified by customers on such options. An example in the online advertising industry demonstrates how our framework can improve the services currently offered by providers.
منابع مشابه
Toward Customized Care; Comment on “(Re) Making the Procrustean Bed? Standardization and Customization as Competing Logics in Healthcare”
Patients want their personal needs to be taken into account. Accordingly, the management of care has long involved some degree of personalization. In recent times, patients’ wishes have become more pressing in a moving context. As the population ages, the number of patients requiring sophisticated combinations of longterm care is rising. Moreover, we are witnessing previously unvoiced demands, ...
متن کاملMulti-period network Data Envelopment Analysis to measure the efficiency of a real business
Measuring the efficiency of real businesses is not a simple task, because a real business may involve several processes and sub-processes, forming a very complicated dynamic network of interactions. In this paper, a customized dynamic network data envelopment analysis (NDEA) model is proposed to measure the efficiency of the sub-processes in a real business. The proposed dynamic NDEA model is f...
متن کاملAssessment of BAM with ANP Approach; Case Study: Bank Sepah
In today's business environment in which coordination and adaptation with constant changes are the only ways of survival, real-time monitoring of activities and making the decisions accordingly are necessary. Since performance measurement cannot be managed independent of business processes, Business Activity Monitoring (BAM) systems should monitor performance metrics based on business processes...
متن کاملAssessment of BAM with ANP Approach; Case Study: Bank Sepah
In today's business environment in which coordination and adaptation with constant changes are the only ways of survival, real-time monitoring of activities and making the decisions accordingly are necessary. Since performance measurement cannot be managed independent of business processes, Business Activity Monitoring (BAM) systems should monitor performance metrics based on business processes...
متن کاملEnabling Compliance Monitoring for Process Execution Engines
Most of organizations try to ensure that their business processes are compliant with regulations and laws, so runtime monitoring of process compliance is considered to be of crucial importance. In this regard, there are several frameworks that enable the monitoring based on variants of event processing technologies. Most of these frameworks presume a rich activity lifecycle model for the execut...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2012